Shipping policy
Last Updated: July 30, 2026
At Zevaraat, we are committed to delivering your jewelry safely and efficiently. Please review our shipping policy below to understand how your order will be processed and delivered.
Shipping Locations
We currently ship throughout Canada and the United States.
At this time, we do not offer shipping to countries outside of Canada and the United States.
Order Processing
Orders are processed and prepared for shipment within 2 business days after payment has been successfully received.
Once your order has been processed, you will receive a confirmation email containing your tracking information.
Please note that orders may experience slight delays during holidays, promotional events, or periods of high order volume.
Shipping Options
Regular Shipping
Estimated delivery time is 10–12 business days after your order has been shipped.
Express Shipping
Estimated delivery time is 2–4 business days after your order has been shipped.
Express shipping rates are calculated at checkout.
Shipping Rates
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Free Standard Shipping is available on all orders over $100 CAD.
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Shipping charges for orders below the free shipping threshold are calculated automatically at checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and shipping confirmation.
You can also track your order directly through our website using your tracking information.
Shipping Carriers
To ensure reliable delivery, Zevaraat partners with trusted carriers, including:
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Purolator
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UPS
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FedEx
The carrier used for your shipment will depend on your location and the shipping option selected during checkout.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us within 24 hours of placing your order.
After this period, your order may already be in processing or shipped, and we may be unable to make changes or cancellations.
Delivery Information
Please ensure that your shipping address is complete and accurate before placing your order.
Zevaraat is not responsible for delays caused by:
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Incorrect or incomplete shipping information provided by the customer.
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Weather conditions or natural disasters.
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Carrier delays.
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Customs inspections (where applicable).
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Other circumstances beyond our control.
Lost or Damaged Packages
If your package is lost, arrives damaged, or you experience any delivery issues, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist you in reaching a resolution.
Weekend and Holiday Shipping
Orders may be processed and shipped on weekends and holidays whenever carrier services are available. Delivery timelines may vary depending on carrier operations during these periods.
Shipping Questions
If you have any questions regarding shipping, delivery, or tracking your order, we're happy to help.
Email: support@zevaraat.ca
Our customer support team aims to respond to all shipping inquiries within 48 hours.
Policy Updates
Zevaraat reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.